Frequently Asked Questions

Student Loan Forgiveness Asked Questions

 

UNDERSTANDING STUDENT LOANS
What type of loan do I have?
What’s the difference between the two federal loan programs (FFEL and Direct)?
Now that there is no longer a FFEL program, what should I do if I previously had a FFEL loan and need to get a new federal loan?
What’s the difference between federal and private loans?

Why are private loans more expensive than federal?

Who is eligible to take out federal student loans?

What is a guaranty agency?

Do I need good credit to borrow a student loan?

How do I know if I should consolidate?

Can I consolidate more than once?

Is it a good idea to get a private consolidation loan?


DEFAULT AND DELINQUENCY

What is the difference between default and delinquency?
What are the consequences of defaulting on student loans?
How many payments do I have to miss before I default on a federal loan?
How does default occur on a private loan?
How can I avoid going into default?
How do I get back into repayment from default?
What are the differences between rehabilitation and consolidation?
Will the government or private lenders ever agree to settle student loan debt?
Will a default or delinquency show up on my credit report?

STUDENT LOANS AND BANKRUPTCY
Is it possible to discharge student loans in bankruptcy?
Are all student loans treated the same in bankruptcy?
Should I consider Chapter 13 bankruptcy?
How do I apply to discharge student loans in bankruptcy?
What if I already filed bankruptcy, but my student loans weren’t discharged?
How long does bankruptcy information stay on my credit report?

LOAN CANCELLATION
Is it possible to discharge (cancel) a federal student loan?
Can I discharge my student loans if I am dissatisfied with the school I attended?
Is there a discharge for military service?

Does it matter what type of loan I have?

How do I apply for a loan discharge?

How long does it take to get a response on a discharge application?

Will collection stop while I’m waiting for a reply to a discharge application?

What are the new disability discharge rules and will they affect me?

Is evidence of a Social Security or Veteran Affairs  disability decision sufficient to qualify for a student loan disability discharge?

Will my student loan be discharged if I die?

Can private student loans be canceled?

Am I eligible for career-related loan forgiveness programs?

REPAYMENT
What does my payment cover?
How is interest calculated?
How can I make payments relative to my income?
Do private loans have flexible repayment plans?

How can I postpone repayment?
What is a grace period?
Is repayment relief available for military service?
How do I pay extra to reduce principal?

How do I get back into repayment if I have defaulted on a federal loan?
Is repayment relief available for private loan borrowers?

COLLECTIONS
What special powers does the government have to collect student loans?
Is there a limit on how much the government can take?
Is there anything I can do to challenge government collection actions?
Do private loan lenders have the same collection powers?
Is there a time limit on how long student lenders can come after me to collect?
What rights do I have if a private collector is bothering me?
Can collection fees be added to my loan balance?
Will I be sued for collection on my student loan?
Will the government or lender be able to collect from me if I am  sued and lose my case?
Are there special protections against collections for military service members?

 

GENERAL INFO ABOUT STUDENT LOANS

What type of loan do I have?

To find out what type of federal government loan you have, visit the National Student Loan Data System (NSLDS). You can also click here to help you tell the difference between government and private loans.

What’s the difference between the two federal loan programs (FFEL and Direct)?

William D. Ford Direct loans are made directly from the Department of Education to students, without the involvement of a private lender.   Prior to July 2010, there was also a federal Family Education Loan Program (FFEL), also known as the guaranteed loan program.  These loans were made by private lenders and guaranteed by the government.  Many of the terms and conditions for the FFEL and Direct loan programs are the same.  However there are some differences in repayment options.  There are still many FFEL loans in the system, but as of July 2010, no new FFEL loans will be made.

Now that there is no longer a FFEL program, what should I do if I previously had a FFEL loan and need to get a new federal loan?

You will need to complete a new promissory note to receive loans under the Direct Loan Program. You should check with the financial aid office at your school for specific instructions.

What’s the difference between federal and private loans?

Federal loans, whether through a bank/private lender or the Department of Education, are funded and tightly regulated by the federal government.  Private loans are not subsidized by the government, and therefore are not regulated as closely. Borrowers should generally maximize their federal loan options before resorting to private loans.

Why are private loans more expensive than federal?

Banks and lenders – not Congress – set the interest rates, loan limits, terms, and conditions of private loans. They usually carry higher, variable interest rates, and lack the flexible repayment options of federal loans

Who is eligible to take out federal student loans?

Anyone who is enrolled in a degree, certificate, or other approved program at an eligible school and is a U.S. citizen or eligible non-citizen. In addition, borrowers must have a high school diploma, pass a test approved by the Department of Education or otherwise meet “ability to benefit” criteria. There is also a rule that students convicted under federal or state laws of sale or possession of illegal drugs cannot get federal student aid in certain cases

What is a guaranty agency?

Guaranty agencies are state or private nonprofit agencies that administer the federal guaranteed loan program. The agencies insure federal student loans against default and pay off lenders when borrowers default. They also try to collect from borrowers.  Guaranty agencies will still be around for a while even though the FFEL program was eliminated as of June 30, 2010.  The agencies are still servicing and collecting on their existing FFEL loans.

Can I consolidate more than once?

Only in rare cases, including if you have new loans to consolidate that were not included in the first consolidation loan, if you are in default on a FFEL consolidation loan or if you want to get into the public service forgiveness program.

Is it a good idea to get a private consolidation loan?

Consolidating private loans into a private consolidation loan may be a good idea if you think you can get a better deal. However, it is very dangerous to consolidate federal loans into a private consolidation loan. You will lose your rights under the federal loan programs once you choose to consolidate with a private lender.

 

REPAYMENT

What does my payment cover?

Your payment goes first to accrued late charges or collection costs, then to any outstanding interest, and finally to outstanding principal. .

How is interest calculated?

Interest on all federal loans is calculated on a simple daily basis.

Do private loans have flexible repayment plans?

Most do not, but it depends on the lender.

What is a grace period?

The waiting period after graduation or withdrawal from school and before repayment begins. .

Is repayment relief available for military service?

A number of different programs are combined to form the Student Loan Relief Hero Plan, which can provide a degree of principal forgiveness, a lower interest rate and/or suspension of payments.  Contact an SLR Counselor for more information

How do I get back into repayment if I have defaulted on a federal loan?

Typically there are some very simple options available to you despite what a collection company may tell you.  Contact an SLR Counselor for more information

Is Relief available for private loan borrowers?

There is no specific federal law that requires private loan creditors to offer relief. If you are having trouble with a private loan, we can request a copy of your loan agreement to see whether the lender promised you any particular type of relief. We can also contact your lender to try to negotiate flexible repayment and other loan modifications on your behalf.

 

DEFAULT AND DELINQUENCY

What is the difference between default and delinquency?

Delinquency means that you are behind on payments. Once you are delinquent for a certain period of time (usually nine months for federal loans), your lender will declare the loan to be in default. The entire loan balance will become due at that time. .

What are the consequences of defaulting on student loans?

You are not eligible for new loans and grants. The government can also seize tax refunds, garnish wages without a court order, take a portion of Social Security payments, and charge very large collection fees.   .

How many payments do I have to miss before I default on a federal loan?

In most cases, you have to miss nine months of payments before you will be in default.

How does default occur on a private loan?

It depends on the grounds for default listed in the loan agreement. You can usually go into default on a private loan as soon as you miss a payment. .

How can I avoid going into default?

Its depends on a number of different variables.  The best thing to do is call and talk to a SLR counselor

How do I get back into repayment from default?

The best ways are through consolidation or rehabilitation, but both of these must be implemented in the correct manner to ensure success.

Will the government or private lenders ever agree to settle student loan debt?

Sometimes, but they usually require a large lump sum payment. .

Will a default or delinquency show up on my credit report?

Yes, but in most cases, there is a time limit on how long the negative information will appear. .

 

LOAN CANCELLATION (DISCHARGE)

Is it possible to discharge a federal student loan?

Yes, in limited circumstances. .

Can I discharge my student loans if I am dissatisfied with the school I attended?

No, but you may qualify for a school-related discharge if the school closed while you were there or if the school falsely certified your eligibility for a loan. You may have other remedies if you were dissatisfied with your school, including state student tuition recovery funds.

Is there a discharge for military service?

Yes, in the Student Loan Relief Hero Program.

Does it matter what type of loan I have?

Yes. Some discharge options are only for certain federal loans. .

How do I apply for a loan discharge?

Contact a SLR Counselor

How long does it take to get a response on a discharge application?

It depends on the type of discharge, but you might have to wait six months and possibly up to a year or more.

Will collection stop while I’m waiting for a reply to a discharge application?

Yes. In most cases, loan holders are required to stop collecting once they receive a completed discharge application. You can also request forbearance so that collection stops while you are gathering information for your application.

What are the new disability discharge rules and will they affect me?

As of July 1, 2010, there is a new definition of “total and permanent disability.”  Borrowers will qualify for this discharge not only if they are unable to work and earn money because of conditions that are expected to result in death, but also if they have conditions that have lasted or are expected to last for a continuous period of 60 months (5 years).  Also, as of July 1, 2010, there are no longer conditional discharges.  Borrowers can get final discharges as soon as applications are approved, but the Department of Education will still monitor borrowers for three years to check for earnings above allowable limits and for any new federal loans.  New rules regarding veterans went into effect even before July 1, 2010.   Veterans who have been determined by the Secretary of Veterans Affairs to be unemployable due to a service-connected condition qualify for this discharge without having to provide additional documentation from a doctor.

Is evidence of a Social Security or Veteran Affairs disability decision sufficient to qualify for a student loan disability discharge?

For Social Security, no. For V.A., yes, if you have been determined to be unemployable due to a service-connected condition.

Will my student loan be discharged if I die?

If you have federal government loans, yes. This means that your estate will not have to pay back those student loans. Survivors can apply for a death discharge to cancel a borrower’s federal student loans.

Parent PLUS loans may be discharged if the student for whom the parent received the loan dies.  Also, the death of both parents with a PLUS loan (assuming both took out the loan) is grounds for the “death discharge.” The death of only one of the two obligated parents does not cancel a PLUS loan.

There is no administrative discharge for private student loans if you die. Private loan debts will be handled the same way as other debts. That means that they will be part of your estate. This estate settlement process (also called probate) varies by state.  Some private lenders will use their discretion and agree to discharge loans when a borrower or co-borrower dies.

Can private student loans be canceled?

Yes, but only if the private lender has a cancellation program. Most do not, but some such as Sallie Mae and Wells Fargo have announced full or partial cancellations due to death and disability.

Am I eligible for career-related loan forgiveness programs?

There are several career-related discharges that will cancel all or a portion of your loan if you work in certain professions.. Some states also have loan forgiveness programs.  These programs are not well publicized and can be grossly underfunded.

 

STUDENT LOANS AND BANKRUPTCY

Is it possible to discharge student loans in bankruptcy?

Yes, but it is much more difficult than discharging other types of unsecured debt like credit cards. You have to prove “undue hardship.”

Are all student loans treated the same in bankruptcy?

Most student loans are not dischargeable in bankruptcy unless you can prove “undue hardship”, but there are a few exceptions to this rule. .

Should I consider Chapter 13 bankruptcy?

In some cases, yes. .

How do I apply to discharge student loans in bankruptcy?

In addition to filing the regular bankruptcy petition in court, you also have to file a separate case, called an adversary proceeding.

What if I already filed bankruptcy, but my student loans weren’t discharged?

You can reopen your bankruptcy case at any time to try to discharge the student loans. There should be no additional filing fee to reopen a case for this purpose.

How long does bankruptcy information stay on my credit report?

The fact that you filed for bankruptcy will be on your credit report for ten years.

COLLECTIONS

What special powers does the government have to collect student loans?

The government can seize tax refunds, wages, and even certain federal benefits like Social Security, all without first getting a judgment in court. In some states they can revoke professional licenses. .

Is there a limit on how much the government can take?

Yes, there are some limits. For example, in an administrative wage garnishment, the government can take no more than 15% of your disposable wages. No matter what, you get to keep an amount equal to 30 times the minimum wage (now $217.50/week). With Social Security offsets, the government cannot take SSI payments. They can take Social Security disability or retirement benefits, but no more than 15% of the total benefit. No matter what, the first $750/month cannot be taken.

Is there anything I can do to challenge government collection actions?

Yes. You have the right to request an administrative hearing. You may also be able to reduce or suspend collection if you can prove that collection will cause great hardship.

Do private loan lenders have the same collection powers?

No. Private loan lenders have less collection powers than the government.

Is there a time limit on how long student lenders can come after me to collect?

Not for collection of federal loans, but there is a time limit on private loan collection. The time limits for private loans vary by state, but are usually about six years after default.

What rights do I have if a collector is bothering me?

You have the right to be free from harassment and abuse and to send a letter to request that the collector stop contacting you. .

Can collection fees be added to my loan balance?

Yes, but there are limits on how much government lenders can charge you. The amount of private loan collection fees must be described in the loan contract. .

Will I be sued for collection on my student loan?

The government has the right to sue, but rarely does so because there are so many ways the government can come after you without suing. Private lenders also have the right to sue and may be more likely to do so because they have fewer collection powers than the government. .

 Will the government or lender be able to collect from me if I am sued and lose my case?

It depends on whether you are “collection proof.” This means that your assets and income are small enough to be protected by federal and state law from seizure by creditors.

Are there special protections against collection for military service members?

Yes, including the right under the Service member Civil Relief Act to reduce the interest rate to 6% on any student loan, federal or private, incurred by a service member before active duty. .

Get Your Financial House In Order
Your loan servicer has probably stressed the importance of repaying your loan on time.

And if you don’t, you will receive unsubtle reminders in the mail of the serious consequences should you end up in default. Life has enough headaches. Let us deal with them by handling your loan payments.

Jobs have disappeared at alarming rates during the past couple years. The availability of fewer jobs has affected how much disposable income Americans have to spend on goods and services. Until the seventy percent of the U.S. GDP, which is fueled by consumer spending is restored, the economy won’t improve. The country’s recession has affected the psyche of the American public, too. Fear is a driving factor in today’s economy. Fear of losing health insurance, work and yes, fear of falling behind student loan repayment obligations. The argument could be made that no one deserves a bailout no matter what the circumstance. But that doesn’t change the fact that ground breaking and unprecedented solutions are required to solve new and unheard of challenges

We Can Consolidate Your Loan if:

  • You are no longer enrolled in school more than half time
  • Your student loans are in a repayment, grace, deferment, or forbearance period
  • You have graduated or are about to graduate

If you are a parent, you can consolidate your Parent PLUS loans at any time, as long as the loans have been fully disbursed. Parents can consolidate any time after disbursement regardless of the student’s enrollment status.

Why Do We Consolidate Your Loans?

If your monthly student loan payments are breaking your budget, you want to ease your payment burden by extending your repayment time, you’re paying high or variable interest rates on your loans, you’re in a grace or repayment period of your loans, you’re a parent who prefers to consolidate loans taken out for your child, you want to reduce your student loan debt to improve your credit score, you’re about to apply for a mortgage or other major loan (student loan consolidation will improve your creditworthiness, thus increasing your chances of qualifying) or you simply want the convenience of making one student loan payment per month – it’s time to consolidate.

Also, if your interest rate is really high your monthly payments are most likely going to be high. If there comes a point when you are struggling to make your monthly payments, in danger of defaulting or just barely able to make the minimum payment it is time to do something. Letting your loan go to collection would be a bad idea, it would only cause more headaches for you and cause your credit rating to plummet, which would raise interest rates on any other loan you try and take out in the near future. Consolidating your student loan can lower your interest rate and monthly payment. It will increase the length of your loan, but at least you will be able to make those monthly payments and no longer have to worry about high interest rates.

You can’t consolidate your federal student loans while still in school, but you can with your private student loans. Even if you are not yet paying your private student loan, if you have yet to graduate, it still might be a good idea to start thinking about consolidation.

Understand Student Loan Debt is Different
Bankruptcy is not something that will be effective in bankruptcy court. College graduates are getting into a whole new form of debt with student loans. This debt is good because they get an education out of it and don’t have to pay it back until their education is done. However, this debt is also bad because of the different methods of how it is handled. Let us handle it for you.


Why we think you deserve help.
We believe student loan debt is more deserving of forgiveness than other types of debt for a myriad of reasons. First, most students who ever borrowed money to pay for school were encouraged to do so under the assumption that student loan debt was “good debt” – an investment in their future. But considering today’s rough job climate and dwindling wages that promise doesn’t always ring true. Second, unlike all other types of debtors, student loan borrowers have suffered inequitable hardships such as the removal of nearly all consumer protections, including statutes of limitations, truth in lending requirements and bankruptcy. The amounts originally borrowed by the students differ markedly from the amounts those same borrowers are expected to and often wind up paying. That’s where we step in. We want to lower your monthly payments and eventually make the whole bill go away.

Consider this!

Student loan debt is even more of an albatross for college graduates when lucrative employment opportunities are few and far between. Current research indicates that graduates are increasingly delaying major life activities because of student debt. Student loans are such a burden that more and more college grads are holding off on life milestones such as the following:

    • 38% of graduates report delaying the purchase of their first home because of student debt
    • 14% reported putting off marriage because of student loans
    • 21% delayed having children because of education loans